Contact Customer Care

Any questions about your orders? Don't hesitate to contact us. 

Aeterius Wear
Email us: aeteriuswear@gmail.com
Call us: +49 176 45785854 (Mon-Fri 9.00 - 17.00 CET)

Shipping

We ship worldwide. Delivery times and rates may differ from country to country, with most countries ranging between 2-15 business days. Status tracking is available from purchase til doorstep.

Please note that priority international shipping requires a phone number by law, so make sure to add a valid number during checkout for a seamless delivery.

Live rates are calculated during checkout.

Returns

 Returns or exchanges can be placed within 7 consecutive days after receiving your order. Please contact us before returning any products. 

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. 

For more information:

Aeterius Wear
Email us: aeteriuswear@gmail.com
Call us: +49 176 45785854 (Mon-Fri 9.00 - 17.00 CET)